Every case starts here.
Delta’s intake team moves every file from signed retainer to active case — verified, documented, and ready to work — without pulling your staff off the phones.
What’s included
- 01Welcome call to every new client
- 02Intake verification
- 03Driver’s license collection
- 04Insurance information collection
- 05Police report procurement
- 06Claim setup with carriers
- 07File creation and organization
- 08Client onboarding package
The objective
Move the file from signed retainer to active case.
What your firm gets
- Every retainer becomes an active, workable file
- Clients hear from your firm within hours, not days
- Clean files from day one — no chasing documents later
- Intake capacity that scales with your signing volume
Engaged per file. Documented per file. Invoiced per file.
This service is engaged on a specific case, performed against defined deliverables, and supported by identifiable work product. Your firm receives a per-file invoice for every engagement — never a lump-sum staffing bill.
Your brand on every call. Your name on every letter.
Delta operates as a seamless extension of your firm. Clients, providers, and carriers experience your team — backed by our infrastructure.
The 15-minute question
What would it cost to eliminate half your pre‑litigation payroll?
Schedule a 15-minute operational assessment. We’ll walk through your caseload, your staffing, and your current engagement agreements, and show you what the Delta model and documentation framework would look like for your firm.